At Wudbell, we believe in spreading happiness through our assurance of Quality.

With Wudbell, plan and shop with no stress at all. The Wudbell Quality Promise guarantees you an experience, which you have never felt before. This sets us apart from others in the market. With constant quality inspections at each stage, we guarantee that our products are of superior quality and free from any material and assembling defects. Why we worried when you chose Wudbell!

For further queries, write to us at support@wudbell.com

FAQs

What is the Wudbell Quality Promise?

Wudbell Quality Promise guarantees you am experience without any stress where our products are of the best quality and our quality inspections make them free from any manufacturing and material defects.

What are the pre-requisites of the Wudbell Quality Promise?

You need the digital or physical proof of complete payment for us to act on the Wudbell Quality Promise. The completion certificate, which was presented upon completion of work, can also be the proof of payment.

What happens when I lose my invoice or the Wudbell Quality Promise handbook?

We do not believe in providing stress to our clients, and hence, if you lose the handbook, feel free to contact our Customer Care and request for the lost invoice or Wudbell Quality Promise Handbook.

At the end of Wudbell Quality Promise period, what will be the charges for different services?

We believe in prolonged after-sales services, to make your experience lovely. Materials, if replaced are chargeable and minimal service charges are all that requires making your products new again.

Are all the contents covered under Wudbell Quality Promise?

Services and Customized Products offered by Wudbell are not secured under Wudbell Quality Promise. Decor Products and branded accessories might possibly go under makers’ guarantee, but varies from manufacturers. It would be ideal if you address authorized Wudbell personnel to discover the producer’s guarantee time of any such item, not recorded previously.

Terms & Conditions apply.
  1. Wudbell Quality Promise does not cover regular wear and tear or harm caused by improper handling or utilizing the product past its expected shelf life. Please read the instructions carefully for a greater lifespan.
  2. These are not considered as deformities: properties of natural wood, like, variation in grain, shade, mineral streaks and bunches.
  3. Notify us within 10 Days, when you notice any defects via call or an e-mail.
  4. Please go through the terms and conditions, as the assurance of Wudbell Quality Promise is limited until the expiry of contract.
  5. The extent of Wudbell Quality Promise cannot be changed or extended by any authorized personnel of Wudbell.
  6. Here are the precursors to Wudbell standing behind the Quality Promise:
  • The product is maintained in proper shape and is not used for irregular purposes.
  • The product has not exchanged hands.
  • The product has not been shifted, since its first installation.
  1. Wudbell Quality Promise excludes:
  • Any work, installation or transportation costs or any obligation regarding damage that Wudbell considers as common wear and tear of completions and surfaces.
  • Any items utilized or introduced in conjugation with Wudbell kitchen/closet/measured capacity, for example, electrical and plumbing apparatuses, counter-tops and accessories. Any use of Wudbell cabinetry or segment parts, which are not directed by Wudbell, will void this quality guarantee.
  • Any cabinetry or segment parts that Wudbell considers to have been liable to change, alteration, mishap, irregular use, extraordinary temperatures and repetitive contact with water, high dampness levels or use of brutal and/or grating cleaning synthetic solutions.
  • Normal coincidental crumbling like scratches, cuts, scratches and scraped areas, which are an outcome of ordinary use during the normal life span of the product.
  1. Wudbell will not be considered responsible in cases where claims are emerging out of deformities because of material or workmanship of items not recorded under case terms recorded.
  2. Wudbell has the right to alter different clauses to adjust with the better keeping of product evaluation and maintenance.
  3. Repair(s) and/or replacement(s) are subject to the current product, which is offered as a part of the Wudbell product line, at the time of the claim. If a claim is filed after a Wudbell product becomes obsolete or the product is discontinued, Wudbell will replace the affected component with a replacement component of a similar style based on availability at the time of the claim.
  4. Any decision regarding repair of the product (in part or completely) solely lies with the authorized Wudbell personnel. The decision will be made following an inspection by the representative whether to repair at site, or return product to the factory for refurbishing/ replacement
  5. Liability: Wudbell will make all efforts to replace/ repair the said defect within a reasonable period. Wudbell will not be liable for any direct/indirect loss to the user due to the defect or delay in providing the service, or any fault arising due to design, application or installation. In no event shall the liability of Wudbell, under this quality promise, exceed the purchase price of the product or its replacement.
  6. The quality promise is not renewed, in case the Wudbell modular cabinets or components are replaced in part or completely during the said quality promise period. The replaced parts will continue to be covered under our quality promise only until the remainder of the period as indicated in its respective table. Barring components which carry a lifetime warranty, the quality promise for any product under any circumstances will not exceed a period of 5 years (for modular wardrobes & storages) and 10 years (for kitchens) from the date of possession.
  7. com is a marketplace, which facilitates buyers and sellers of goods and services to transact and is not the seller of any products and services.
  8. All our registered vendors with Wudbell.com undergo an intensive 5-step quality and background check. The registered vendors are the providers of guarantees and warranties, if any, for products and services offered by them. Wudbell.com only acts as a facilitator, for the benefit of its users and under no event can be liable for any indirect, incidental, special, exemplary, punitive or consequential damages and quality issues, whatsoever.
  9. They shall do all bills for the products & services catered by registered vendors with Wudbell.com, directly to customers, except design & handling fees. Please get in touch with Wudbell authorised representative to know more.

Please note: Wudbell Quality Promise ensures multiple inspections for best quality, at every stage, so that we live by our promise of delivering only the best. Wudbell.com is a marketplace that curates and facilitates sales of goods but under no event can be liable for any indirect, incidental, special, exemplary, punitive or consequential damages and quality issues, whatsoever. Wudbell.com, for the benefit of users, may try to help users resolve disputes, at their request. Wudbell.com does so in its sole discretion, and it has no obligation to resolve disputes between users or between users and outside parties.