Terms & Conditions
1. Program Duration and Modifications:
The Referral Program is effective from 10th April 2024 and is exclusively available to registered Livspace customers for a limited period. Livspace reserves the right to withdraw, suspend, or modify the Referral Program, including its requirements and incentives, at any time without prior notice.
2. Eligibility Criteria:
Participation in the referral program is open to current and previous Livspace customers, defined as individuals who have booked with Livspace and possess a valid project ID with Livspace.
3. Referral Earnings Structure:
For each successful referral, customers stand to earn 3% of the referred project’s value or Rs.20,000, whichever is higher. This is distributed across three installments:
Rs.2,500 – when the referred person visits the Experience Centre for the first time and the visit is registered by the Experience Centre Manager & qualified by the Livspace team.
Rs.7,500 – when the referred person makes a booking with Livspace
The remaining amount – when the referred person finalises the sales order.
It’s important to note that the stages outlined above, as per Livspace, are subject to change without prior notification.
4. Payout Timing:
Referral amounts will be processed between the 15th to 20th of each month.
If the referred person achieves a milestone between the 1st and 14th, the referral payout will be processed in the same month. If the milestone is achieved between the 15th and 30th, the payout will occur in the subsequent month.
5. Invalidated Referrals:
Referrals will be invalidated if the referred person has already contacted Livspace prior to being referred or if the amount paid for the referred project (post-discounts & inclusive of taxes) is below Rs.3.5 lakh. Livspace has the right to invalidate referrals in case of discrepancies regarding the referred project’s status.
6. Fraudulent Practices:
During the payout process, if fraudulent practices are detected, the customer will be deemed ineligible for the referral program.
7. Employee Eligibility:
Livspace employees are not eligible to participate in the referral program. These terms and conditions are designed to ensure fairness and transparency in the referral program. If you have any questions or require further clarification, please contact us.
8. Multiple Referrals:
In case of multiple referrals for the same person, the referral credit will be assigned to the individual whose referral was recorded first in our system. Livspace determines this based on the timestamp of the referral entry. It is important to note that Livspace holds the authority to make the final decision on referral credit allocation.
